Select UK- Scottish Highlands, Isle of Wight if your postcode is: AB30-38, AB 41-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH14-26, PH30-41, PH49-50, all Isle of Wight postcodes.
Select UK- Scottish Islands if your post code is: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.
Select UK- Channel Islands for all postcodes in the Channel Islands
Select UK-Isle of Man for all postcodes in the Isle of Man
Select UK-Isles of Scilly for all postcodes in the Isles of Scilly
Select UK-Northern Ireland for all postcodes in Northern Ireland
We use DPD fully tracked service (Mon. to Frid. excl. Holidays). We use an Express Service for all orders, normally 1 to 3 working days from date of despatch. All delivery times are subject to stock availability and cleared payment. Cut off time for any potential next working day delivery is 1pm (Mon to Frid). We will contact you by email should any items on your order be out of stock for more than 3 working days from receipt of your order (Mon to Frid).
When your order has been despatched, DPD will send you a delivery pre-advice text or e-mail on the day of delivery giving you details of a one-hour delivery window. The text or e-mail message allows you to re-organise delivery to another day or select a safe place for your parcel to be left if this is preferred.
Important information: Customers must inform us in writing or in another durable medium within 10 working days from notification of despatch if they do not receive their Orders within this time. We are unable to offer any compensation if non-delivery has not been reported to us within this time and we cannot be held responsible if no-one is at home to accept delivery. Also, we are unable to issue refunds if the Customer has given us the wrong delivery address.
Please note if you pay by PayPal your PayPal ADDRESS IS NOT AUTOMATICALLY SENT TO US. We only deliver to the address you have registered on our website.
Disclaimer:
(as in our Terms and Conditions)
4.5 We are not responsible for entry errors made in the order process. No refunds can be issued if our Courier delivers to the wrong address or is unable to deliver because the Customer has given us the wrong, unrecognised or incomplete shipping address or is not at home and has not informed and arranged alternative delivery with DPD. Customers are advised to reorder, online, submitting the correct delivery address. If we are in receipt of the goods being returned to us by the Courier company no refund of the original shipping costs will be issued to the Customer in this instance. If goods are able to be redelivered, the Customer will have to pay all redelivery costs before enabling this service.
UK Mainland
Up to 5kg: From £5.81 PLUS VAT
As Shipping costs are calculated by DPD weight perimeters, Courier prices over 5kg can be viewed in your shopping basket whilst browsing, before ordering and at checkout.
Where the Royal Mail option is given (for items less than 2kg and to places that DPD class as Non-Mainland UK) WE HAVE A MINIMUM CHARGE OF £6.00 PLUS VAT
UK- Non Mainland
Up to 2Kg: From £6.00 plus VAT
As prices are calculated by DPD weight perimeters, Shipping costs prices over 2kg can be viewed in your shopping basket whilst browsing, before ordering and at checkout.
Saturday Delivery(excl. Bank Holidays) - UK Mainland only (not guaranteed)
Orders must be placed and payment received before 1 pm on Friday for this service
From £16.00 plus VAT
Courier
Over 10kg: prices vary according to the weight of your order and can be viewed in your shopping basket as you order.
