Delivery | Electrical Car Services

Please note we do not make any profit from our Courier costs and in some instances subsidise costs. Also, if paying by PayPal, PayPal does not give us your address.

Normally 1 to 2 working days from date of despatch (Mon. to Frid.) pending stock availability, time of order and cleared payment. We will contact you by email should any items on your order be out of stock for more than 3 working days from receipt of your order (Mon to Frid).
We use a DPD Express Courier service from the date of despatch (Mon to Thurs) for all UK-Mainland destinations (see note on DPD zones).
THE CUT OFF TIME FOR ANY POTENTIAL NEXT WORKING DAY DELIVERY IS 1 pm (Mon to Thurs.)
Orders placed on a Friday before 12 pm may be delivered on a Monday.

When your order has been despatched, DPD will send you a delivery pre-advice text or e-mail before and on the day of delivery giving you details of a one-hour delivery window.
The text or e-mail message, by selecting 'options" allows you to re-organise delivery to another day or select a safe place for your parcel to be left if this is preferred.
Please note: Should you choose your delivery to be left in a safe place, with a neighbour or at some alternative address other than your shipping address, your shipment will be deemed as delivered and we, the retailer, cannot be held responsible in this instance should you not receive your delivery or it has been damaged.

Please read our Delivery Terms and Conditions: >>Section 4.5

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FOR ANY UK- NON MAINLAND destinations required to pay import duties and taxes. All taxes and duties must be paid by the receiver/consignee upon import into the destination/country.

Our Courier class the following areas as NON-UK- Mainland and we are therefore unable to ship orders and may cancel your order unless the following correct Postal Zones are selected when entering your Shipping address. Please DO NOT select UK- Mainland for any of the following zones:

Select UK- Scottish Highlands, Isle of Wight if your postcode is: AB30-38, AB 41-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH14-26, PH30-41, PH49-50, all Isle of Wight postcodes.

Select UK- Scottish Islands if your post code is: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.

Select UK- Channel Islands for all postcodes in the Channel Islands. May require a Courier Customer PID number

Select UK-Isle of Man for all postcodes in the Isle of Man. May require a Courier Customer PID number

Select UK-Isles of Scilly for all postcodes in the Isles of Scilly, May require a Courier Customer PID number

Select UK-Northern Ireland for all postcodes in Northern Ireland

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DELIVERY COSTS:

Prices are calculated by DPD weight perimeters and have a minimum delivery charge of £6.00 plus VAT irrespective of the weight or size of the shipment.

UK Mainland

Up to 5kg: £6.00 plus VAT
From 5 to 20kg: £10.00 plus VAT
As prices are calculated by DPD weight perimeters. Courier prices over 20kg, can be viewed in your 'Shopping Basket' whilst browsing, before ordering and at checkout.

UK- Non Mainland

Where the Royal Mail option is given (for items less than 2kg and to places that DPD class as Non-Mainland UK) WE HAVE A MINIMUM CHARGE OF £6.00 PLUS VAT
As prices are calculated by DPD weight perimeters, Shipping costs prices over 2kg can be viewed in your shopping basket whilst browsing, before ordering and at checkout.

Important information:

Customers must inform us in writing or in another durable medium within 10 working days from notification of despatch if they do not receive their Orders within this time.
We are unable to offer any compensation if non-delivery has not been reported to us within this time. Also, we are unable to issue refunds if the Customer has given us the wrong delivery address.
Please note if you pay by PayPal your PayPal ADDRESS IS NOT AUTOMATICALLY SENT TO US. We only deliver to the address you have registered on our website.
We are currently only shipping within the UK and suspending our European, Republic of Ireland and Rest of the World despatch services. We, therefore, request that customers from Europe, the Republic of Ireland and the Rest of the World do not order from us at present.
We are also disabling these services on our shipping systems and therefore no shipping to destinations outside the UK will be available to select at checkout.
We will update Customers as soon as the situation changes.

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If your order is urgent and you require goods to be delivered on a Saturday please email sales@electicalcarservices.com for stock levels and options.

Saturday Delivery(excl. Bank Holidays) - UK Mainland only (not guaranteed)

Orders must be placed and payment received before 12 noon on Friday for this service

From £16.00 plus VAT