UK DELIVERY
Please Note:
Royal Mail is on strike Friday 9th, Sunday 11th, Wednesday 14th and Thursday 15th December.
Due to previous and the above strikes and subsequent circumstances beyond our control, Royal Mail delivery times are being disrupted.
Should you require a speedier delivery service we advise selecting DPD at checkout.
We use Royal Mail Tracked 24 for lighter items and DPD, Next Day (not guaranteed) for heavier items. All delivery times are subject to stock availability, cleared payment and date of despatch. Whilst most orders arrive within 1 to 2 days (Not guaranteed) from the day of despatch please allow 5 working days (Mon. to Frid. excluding weekends, Holidays and any Postal disruptions beyond our control) for delivery.
Cut off time for orders is 1 pm. Orders placed on a Friday after 12.30 or over a weekend will be deemed as received the following Monday.
Although we have daily deliveries of stock, should any items on your order be out of stock for more than 5 working days from the time of your order (Mon-Frid) we will inform you in writing.
Royal Mail and DPD will send you a pre-advice text and/or email giving you a delivery time slot and options on the day of delivery.
Please read our Delivery Terms and Conditions: >>Section 4.5
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FOR ANY UK- NON MAINLAND destinations required to pay import duties and taxes. All taxes and duties must be paid by the receiver/consignee upon import into the destination/country.
DPD class the following areas as NON-UK- Mainland and we are therefore unable to ship orders and may cancel your order unless the following correct Postal Zones are selected when entering your Shipping address. Please DO NOT select UK- Mainland for any of the following zones:
Select UK- Scottish Highlands, Isle of Wight if your postcode is: AB30-38, AB 41-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH14-26, PH30-41, PH49-50, AND ALL Isle of Wight postcodes.
Select UK- Scottish Islands if your post code is: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.
Select UK- Channel Islands for all postcodes in the Channel Islands.
Select UK-Isle of Man for all postcodes in the Isle of Man.
Select UK-Isles of Scilly for all postcodes in the Isles of Scilly.
Select UK-Northern Ireland for all postcodes in Northern Ireland.
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DELIVERY COSTS:
UK
- Royal Mail 24 minimum charge is £4.95 plus VAT
- DPD minimum charge is £7.95 plus VAT
- Prices are calculated by weight perimeters. All prices can be viewed in your 'Shopping Basket' whilst browsing, before ordering and at checkout.
Important information:
Customers must inform us in writing or in another durable medium within 10 working days from notification of despatch if they do not receive their Orders within this time.
We are unable to offer any compensation if non-delivery has not been reported to us within this time. Also, we are unable to issue refunds if the Customer has given us the wrong delivery address.
Please note if you pay by PayPal your PayPal ADDRESS IS NOT AUTOMATICALLY SENT TO US. We only deliver to the address you have registered on our website.
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