Delivery of Goods 

FREE UK (Mainland only) on orders over £100 exc. VAT

We use the Royal Mail 24 Tracked & Signed and Royal Mail 48 Tracked & Signed For Services for lighter items and DPD Next Day Courier for heavier items. Both services update you on your delivery via text and/or email. DPD will inform you of a one our delivery slot on the day of delivery, the text or email message allows you to reorganise delivery to another day.

We endeavour to despatch goods as soon as possible (Mon. to Friday.) after your order has been accepted and payment cleared. All delivery times are subject to stock levels and cleared payment. Should any items be out of stock for more than 5 working days we will contact you by email to let you know of your options. 

UK MAINLAND 
To avoid any delay, please select the correct UK Zone when entering your shipping address on registration or at checkout. 

Royal Mail 48 Fully Tracked & Signed (usually 2 to 3 working days form date of despatch)
From £3.95 (exc. VAT) 
Prices are calculated according to the weight of your order and can be viewed in your shopping basket before checkout. 

Royal Mail 24 Fully Tracked & Signed (usually 1 to 2 working days form date of despatch)
From £4.94 (exc. VAT) 
Prices are calculated according to the weight of your order and can be viewed in your shopping basket before checkout. 

Next Day - UK Mainland only (not guaranteed) please phone or email us prior to ordering for this service.
Orders must be placed before 1pm (Monday to Thursday) for this service. Orders placed on a Friday will be delivered the following Monday (exc Holidays). Subject to stock levels and cleared payment.
From £9.50 (exc. VAT) 
Over 10kg: prices vary according to the weight of your order and can be viewed in your shopping basket before checkout

Saturday Delivery - UK Mainland only (not guaranteed) 
Orders must be placed and payment received before 1pm on the Friday for this service 
From £16.00.(exc. VAT) 
Royal Mail or Courier Over 10kg: prices vary according to the weight of your order and will be quoted on request.
 
When sending heavier items where Couriers have to be used the following Zones are classed as Non UK Mainland:
Scottish Highlands, Scottish Islands, Channel Islands, Isle of Man, Isles of Scilly, Northern Ireland, Isle of Wight 

Our Couriers set the following postcodes in the following Zones

Scottish Highlands: AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50 

Scottish Islands: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3. 

We will be unable to despatch your Order until the correct delivery charge is paid for the above postcodes. 

Important information: Customers must inform us in writing or in another durable medium within 14 working days from notification of despatch if they do not receive their Orders within this time. We are unable to offer any compensation if non delivery has not been reported to us within this time.

OVERSEAS - Tracked Service From £8.20 (exc. VAT) 
Prices vary by Zone, Country and weight of Order, you will be able to view shipping costs in your Shopping Basket before checkout. 

Europe (Tracked and Signed For) is usually 3-5 working days, from date of despatch. 

Rest of the World (Tracked and or Signed For) is usually 5-7 working days, from date of despatch. 

These times are not guaranteed. Please note that we are not responsible for any Import duties, Taxes or any other Customs clearance charges that may well be charged by Non EU destination Countries or Countries with Customs restrictions. It is the duty of the Customer to pay these charges before parcels will be released from Customs for delivery. Also, where Orders are over 2kg in weight and must be shipped via Courier all Non EU Customers will need to provide us with a PID (Personal Identification Number) number- this is a HMRC Customs requirement.
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