ECS
Electrical Car Services is committed to preserving the privacy of all
visitors to our website at www.electricalcarservices.com. Please read
the following privacy policy to understand how we use and protect the
information that you provide to us.
By registering or placing
an order on this website, you consent to the collection, use and
transfer of your information under the terms of this policy.
INFORMATION THAT WE COLLECT FROM YOU
When
you visit, register or order products or services on
www.electricalcarservices.com you may be asked to provide certain
information about yourself including your name, contact details and
credit or debit card information.
“we
do not store credit card details nor do we share customer details with any 3rd
parties”
We may also collect
information about your usage of our website as well as information
about you from messages you post to the website and e-mails or letters
you send to us.
To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
USE OF YOUR INFORMATION
Your
information will enable us to provide you with access to all parts of
our website and to supply the goods or services you have requested. It
will also enable us to bill you and to contact you where necessary
concerning your orders. We will also use and analyse the information
we collect so that we can administer, support, improve and develop our
business.
In particular, we may use your information to
contact you for your views on our services and to notify you
occasionally about important changes or developments to the website or
our services. Further, where you have consented, we might also use
your information to let you know by email about other products and
services which we offer which may be of interest to you. If you change
your mind about being contacted in the future, please let us know.
DISCLOSURE OF YOUR INFORMATION
The
information you provide to us may be accessed by or given to third
parties some of whom may be located outside the European Economic Area
who act for us for the purposes set out in this policy or for other
purposes approved by you. Those parties process information, fulfil
and deliver orders, process credit card payments and provide support
services on our behalf. We may also pass aggregate information on the
usage of our website to third parties but this will not include
information that can be used to identify you.
Where you have
consented when providing us with your details, we may also allow other
companies in our group, to contact you occasionally about products and
services which may be of interest to you. They may contact you by
e-mail. If you change your mind about being contacted by these
companies in the future, please let us know at
martin@electricalcarservices.com.
Finally, if our business
enters into a joint venture with or is sold to or merged with another
business entity, your information may be disclosed to our new business
partners or owners.
Countries outside the European Economic
Area do not always have strong data protection laws. However, we will
always take steps to ensure that your information is used by third
parties in accordance with this policy.
Unless required to do
so by law, we will not otherwise share, sell or distribute any of the
information you provide to us without your consent.
COOKIES
Cookies are small amounts of information which we may store on your computer.
Unless
you have indicated your objection when disclosing your details to us,
our system will issue cookies to your computer when you log on to the
site. Cookies make it easier for you to log on to and use the site
during future visits. They also allow us to monitor website traffic
and to personalise the content of the site for you. You may set up
your computer to reject cookies by following the relevant instructions
which can be found at www.aboutcookies.org. In that case, you may not
be able to use certain features on our site. If you do not wish to
receive cookies in the future, please let us know at
martin@electricalcarservices.com.
SECURITY AND DATA RETENTION
We
employ security measures to protect your information from access by
unauthorised persons and against unlawful processing, accidental loss,
destruction and damage. We will retain your information for a
reasonable period or as long as the law requires.
ACCESSING AND UPDATING
You
are entitled to see the information held about you and you may ask us
to make any necessary changes to ensure that it is accurate and kept up
to date. If you wish to do this, please contact us at
martin@electricalcarservices.com. We are entitled by law to charge a
fee of £10 to meet our costs in providing you with details of the
information we hold about you.
CHANGES TO OUR PRIVACY POLICY
Any
changes to our privacy policy in the future will be posted to the
website and, where appropriate, through e-mail notification.
CONTACT All
comments, queries and requests relating to our use of your information
are welcomed and should be addressed to
martin@electricalcarservices.com.
Prepared by Lawyers Direct www.lawyers-direct.biz in association with e-terms.co.uk
